FAQs - FNP AE Corporate

FAQs

How do I place an order for corporate gifts?

You can place an order for corporate gifts directly through our website or by calling us. Browse our collections, select your desired items, and follow the checkout process. For bulk orders or customized gifting options, please contact our customer service team for assistance.

Where can I view your range of corporate gifts?

Our extensive range of corporate gifts can be viewed on our website under the "Corporate Gifting" section. We offer a variety of gifts including customized hampers, branded packaging, and more.

Can I customize the gifts with my company logo?

Yes, we offer customization options for all our corporate gifts. You can add your company logo or tailor the gifts to meet your specific requirements.

What is the minimum order quantity for corporate gifts?

The minimum order quantity varies depending on the product. Please check the product details or contact our customer service team for specific information.

How long does it take to process and deliver an order?

Delivery times vary based on the order size and customization requirements. Typically, standard orders are processed within 2-3 business days, while customized orders may take longer. Our customer service team will provide you with an estimated delivery time when you place your order.

Do you offer bulk discounts for large orders?

Yes, we offer bulk discounts for large orders. Please contact our sales team for more information on pricing and discounts for bulk purchases

Can I get a sample of a customized gift before placing a large order?

Yes, we can provide samples of customized gifts upon request. Please reach out to our customer service team to discuss your requirements and arrange for a sample.

What types of corporate gifts do you offer?

We offer a wide variety of corporate gifts including giveaways, branded packaging, customized hampers, tech gadgets, sustainable gifts, and more. Our selection is designed to meet the diverse needs of our clients.

How can I track my order?

Once your order is processed and shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the courier’s tracking system.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, bank transfers, and corporate purchase orders. For more details on payment options, please contact our billing department.

Clients love us

  • TESTIMONIALS

I wanted to take a moment to express my sincere appreciation for the exceptional service I received from Oiendrila. From start to finish, my experience with you & your team has been nothing short of outstanding.The attention to detail , dedication and craftsmanship truly showcased your commitment to excellence. It’s evident that your team takes great pride in delivering top-notch products.Additionally, I was thoroughly impressed with the level of customer service I received. You were not only knowledgeable but also incredibly helpful and responsive. You addressed all my questions and concerns promptly, making the entire process smooth and enjoyable.Furthermore, I appreciate the extra effort you have put in understandably the specific detail about the gift hamper. This personal touch did not go unnoticed and further solidified my trust in your company.Overall, my experience with FNP has been exceptional, and I would not hesitate to recommend your services to friends, family, and colleagues. You have truly set a high standard in your industry.

Ahmad Mustafa Sirius holding

  • TESTIMONIALS

“Oiendrila and her team at FnP have shown exemplary efforts in rendering their services to us. We have been using their services for quite some time now and must say their customer support and personalized touch to their products speaks volumes about their commitment to deliver. Oiendrila demonstrates exceptional agility and zeal in her work, is of immense help to us whenever we need her. Always ensuring timely delivery as promised while maintaining the quality, she has helped to make all our occasions momentous and memorable.All the best. Looking forward to a fruitful collaboration.“

Amazon, Amazon Inc

  • TESTIMONIALS

Oiendrila – she’s helpful, responsive, and her understanding and patience are much appreciated. It is always a pleasure working with you! 🙏🏻

Nakheel

  • TESTIMONIALS

I am delighted to provide this testimonial for Ferns n Petals, our chosen vendor for flower bouquets over the past nine months. As DAMAC, we have had the privilege of working closely with Ferns n Petals, and I can confidently say that their services have exceeded our expectations on multiple levels.

Christina Fransz DAMAC

  • TESTIMONIALS

“I am writing to thank you for being our most trusted vendors for anniversary personalised gifts. We are delighted by the quality of your services and appreciate your responsiveness and professionalism in business. You are very reliable and we have managed to keep our employee’s satisfied thanks to this. Keep up the good job.

Tintu Kaya Skin Clinic

  • TESTIMONIALS

“Our clients received their cakes today and were delighted. They said they were delicious. I’m so pleased with your service. It has been brilliant.”

Molly Excel Sports Management

  • TESTIMONIALS

“Thank you for the order well received and in time as promised. I would like to compliment you on a fantastic job done, our company logo was accurate, presentation too. Overall excellent job by you. I would also like to say that the corporate team has been very polite, courteous, supportive and cooperative.

Farida Parker Drilling

  • TESTIMONIALS

Thank you very much for your assistance and hope to do business with you again soon.

Jennifer Barq EV

  • TESTIMONIALS

“I would like to take this opportunity to thankFerns N Petals for an exceptional service that was provided with the orders done on the 16th and 17th January. Everybody was extremely happy with the contents and the full experience.

Wilma Amazon