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Delivery Information

• All orders are delivered via Ferns N Petals temperature-controlled delivery vans.
• Your Chocolates will arrive fresh for your occasion.
• A majority of our orders are delivered on time as per the time slot selected.
• This is not met in very rare cases where the situation is beyond our control viz., traffic congestion enroute, remote address for delivery, etc.
• Once the order is prepared for delivery, the delivery cannot be redirected to any other address
• Although we try not to, occasionally substitution of products are done due to temporary and/or regional unavailability issues.
• Please be noted that we may have to do this without informing you because we give utmost importance to delivery on time since most of our orders are gifts for a certain occasion.